By default, when you add most account types to Outlook, your messages are displayed in Conversations. A conversation includes all messages in the same thread with the same subject line. Use Conversation view. From any mail folder, such as your inbox, select View Show as Conversations to toggle Conversation view on or off.
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Mail User Guide
By default, Mail groups together email messages that are part of the same “conversation” (or thread), instead of listing each reply individually. Conversations make it easier to follow a thread and help streamline your Inbox.
Tip: It’s easy to turn conversations on or off. In Mail, choose View > Organize by Conversation (a checkmark shows it’s on).
Show all of the emails in a conversation
In the Mail app on your Mac, do one of the following:
Read a conversation
In the Mail app on your Mac, do any of the following in a conversation in the preview area:
You can change the order of messages in the preview area. Choose Mail > Preferences, click Viewing, then select or deselect “Show most recent message at the top.”
Exclude emails from a conversation
By default, a conversation includes related messages that are in other mailboxes. You can exclude these messages from conversations.
In the Mail app on your Mac, do one of the following:
When you delete a conversation, related messages located in other mailboxes are not deleted.
You can make conversations easier to spot in the message list by highlighting them. Choose View > Highlight Conversation.
When conversations are turned off and you select one of the messages in the thread, the other messages are highlighted so you can still identify the thread. To change the highlight color or turn off the highlighting, choose Mail > Preferences, then click Viewing. If you want to see the highlighted messages grouped together in the preview area, choose View > Show Related Messages.
See alsoRead emails in Mail on MacMute email conversations in Mail on MacMark emails as read or unread in Mail on Mac
I get these often when I'm online with multiple clients (2 windows, 1 mac, 1 iphone) etc. The messages don't always alert consistently across the devices and then it marks the ones as missed and sends me the email. It may have something to do with a stale SIP session on mobile where APNS isn't getting the alerts through correctly.The only suggestion I've seen to get around this would be to create a rule in Outlook to send them into deleted items. I'm not sure that's a great solution if you actually want to see these when you really miss a message.I would advise keeping one 'active' Skype session and logging out of the others when possible - especially mobile - to see if they reduce or go away entirely.
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March 2023
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